Payment

Full payment in advance is required. We accept payments by credit card(VISA, master) and PayPal.

All our product prices and shipping fees are charged in Japanese yen.

 

Shipping

We use EMS Service by Japan Post as the default shipping method.

*Please note that postal services are partially suspended due to the COVID-19 coronavirus. Refer to: https://www.post.japanpost.jp/int/information/overview_en.html

You can choose any other delivery method if EMS is not available in your country. Goods would be shipped in 4 working days once payment is confirmed.

​

Customs duties/taxes may be imposed and should be covered by the recipient. Customs duties and taxes may be imposed depending on the type, contents, and declared price of a package. In that case, all the additional charges for Customs clearance must be covered by the recipient. Customs policies vary from country to country, so we kindly suggest you confirm with the local Customs about the Customs duties and taxes before you place an order.

​

No Refunds/Exchanges

We do not accept returns or exchanges unless the item you purchased is defective.

​

Please contact us if you have any enquires info@bigromanticrecords.com

​

​